The Jadoo Way

 

Last updated: 24 Dec 2025

 

These Terms & Conditions (“Terms”) govern your access to and use of The Jadoo Way website and services. By visiting our website, enquiring, or booking an experience, you agree to these Terms.

 

If you do not agree, please do not use our services.

 

 

1. About The Jadoo Way

 

The Jadoo Way provides curated cultural journeys and concierge-led experiences across India. We are not a mass tourism operator. Each experience is thoughtfully designed and may involve third-party partners such as restaurants, hotels, chauffeurs, guides, venues, and artisans.

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2. Use of the Website

 

You agree to:

 

• Use the website for lawful purposes only

• Provide accurate and complete information when making enquiries or bookings

• Not misuse, copy, scrape, or attempt to disrupt the website

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We reserve the right to restrict or terminate access if misuse is detected.

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3. Bookings & Enquiries

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• Submitting an enquiry does not guarantee availability.

• Bookings are confirmed only after written confirmation and/or payment as specified.

• Experiences may be customised based on availability, weather, local conditions, or guest preferences.

 

We reserve the right to refuse a booking at our discretion.

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4. Payments

 

• Payment terms, currency, and methods will be communicated at the time of booking.

• Prices may vary based on customisation, season, group size, or special requests.

• All prices are exclusive of taxes unless stated otherwise.

 

Payments once made are subject to the cancellation policy communicated during booking.

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5. Cancellations, Changes & Refunds

 

• Cancellation and refund terms vary by experience and partner commitments.

• Any changes requested after confirmation may attract additional charges.

• No refunds will be provided for no-shows or unused portions of an experience.

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Specific cancellation terms will be shared before payment and form part of these Terms.

 

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6. Experience Disclaimer

 

By participating in a journey with The Jadoo Way, you acknowledge that:

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• Cultural experiences may involve walking, travel, crowds, weather exposure, and local conditions

• Schedules may change due to traffic, weather, safety, or unforeseen circumstances

• We do not guarantee uninterrupted or perfectly timed experiences

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We design thoughtfully—but India is alive, not scripted.

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7. Third-Party Services

 

Some services are delivered by independent third parties. While we curate and coordinate these partners carefully:

 

• We are not liable for their independent acts or omissions

• Any disputes involving third parties may need to be resolved directly with them

 

 

8. Health, Safety & Conduct

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Guests are expected to:

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• Follow local laws, customs, and safety instructions

• Treat people, places, and traditions with respect

• Inform us of any relevant medical conditions in advance

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We reserve the right to discontinue an experience if guest behaviour is unsafe or inappropriate. No refunds will apply in such cases.

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9. Intellectual Property

 

All website content, branding, text, images, and designs belong to The Jadoo Way unless otherwise stated.

 

You may not copy, reproduce, or use any content without prior written permission.

 

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10. Photography & Content Use

 

During experiences, photographs or videos may be taken for documentation or marketing. If you prefer not to appear in such content, please inform us in advance.

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11. Limitation of Liability

 

To the maximum extent permitted by law:

 

• The Jadoo Way shall not be liable for indirect, incidental, or consequential damages

• Our liability, if any, shall not exceed the amount paid for the specific experience

 

Participation is at your own discretion and risk.

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12. Force Majeure

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We are not responsible for delays, changes, or cancellations due to events beyond our control, including but not limited to natural events, strikes, government restrictions, or emergencies.

 

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13. Governing Law

 

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in India.

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14. Updates to Terms

 

We may update these Terms from time to time. Continued use of the website or services implies acceptance of the revised Terms.

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15. Contact

 

For any questions regarding these Terms:

 

The Jadoo Way

📧 Email: hello@thejadooway.com

📞 Phone / WhatsApp: +91-99011 01119