Frequently Asked Questions

The Jadoo Way offers thoughtfully curated cultural journeys and offbeat experiences in India. These experiences are designed for travellers who want to understand a place, not rush through it. Experiences are private, considered, and rooted in local context rather than checklists.

Not in the flashy sense. It’s refined, personal, and well-crafted—without excess or theatrics. Think depth over display, comfort over spectacle. However we do use India specific luxury cars for some of our experiences (like the LWB variant of the Mercedes E Class that is designed specifically for an elevated chauffeured ride experience for the India market).

At present, experiences are curated primarily in Bangalore. Our concierge services also assist with planning journeys across India.

Experiences range from a few hours to full-day journeys, depending on what you’d like to explore. We also design bespoke itineraries for travellers with specific interests or timeframes.

Yes—and that’s the point. Every experience is shaped around your interests, pace, and curiosity, subject to practical and local considerations.

We recommend booking at least 48–72 hours in advance. For weekends, peak travel seasons, or highly customised requests, earlier is better.

Inclusions vary by journey and may include: • Chauffeur-driven transport • Curated routes and cultural stops • On-ground coordination and assistance • Tickets, parking and toll fee. Specific inclusions are added in the journey (https://www.thejadooway.com/journeys)details.

The Jadoo Way is ideal for: • International travellers • Curious explorers • Couples, solo travellers, and small private groups • Those who value context, depth, refined experiences, and craft If you’re looking for run-of-the-mill simple sightseeing or budget group tours, this won’t be the right fit.

Yes. Journeys are paced thoughtfully and adjusted based on comfort and mobility needs. Please share any specific requirements in advance. For guests travelling with infants, please note that babies will need to be seated on a lap during local transport arranged by The Jadoo Way. You are welcome to bring a stroller, which can be used at locations with even walking surfaces.

Your safety is a primary concern for us. Routes, timings, and experiences are planned with care. India, however, is dynamic by nature, and a degree of flexibility is part of the journey.

We adapt. Routes and timings may shift to ensure comfort, safety, and continuity of the experience. This is handled discreetly and thoughtfully. If no suitable alternative is possible, or revised timings do not work for you, the full amount will be refunded.

Payment details, currency, and timelines are shared at the time of confirmation. Experiences are confirmed only after payment as agreed.

Cancellation and refund terms vary depending on the experience and partner commitments. These are communicated clearly before payment.

Yes, absolutely! These are designed on a case-by-case basis and require advance planning. Please refer to The Jadoo Way Concierge for further details.

Yes. For guests who require deeper assistance—dining reservations, cultural access, or special moments—we offer bespoke concierge support.

All experiences are organised in small, intimate groups of up to four guests.